At Zara Explorer, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or make a purchase, we collect the following types of information:

  • Personal Information: This includes your name, address, phone number, and email address, which are necessary to complete your order and communicate with you.
  • Payment Information: Although we only offer Cash on Delivery as a payment method, we may request additional information for the delivery process, such as a contact number.
  • Technical Information: We may collect details about your device, IP address, browser type, and the pages you visit for analytical and functional purposes.

How We Use Your Information

We use the information we collect for:

  • Order Fulfillment: To process and deliver your orders efficiently.
  • Customer Support: To respond to your inquiries, process returns or exchanges, and provide customer service.
  • Marketing: If you have opted in, we may send you promotional emails about our products or special offers. You can unsubscribe at any time.
  • Website Improvement: To enhance our website and services based on user behavior.

How We Protect Your Information

We implement security measures to protect your personal information, including encryption during data transmission and secure storage. However, no online platform is 100% secure, so while we strive to protect your data, we cannot guarantee complete security.

Third-Party Services

We do not share your personal information with third parties except when necessary to fulfill your order, such as with our delivery partners. We may also use third-party tools for website analytics, but they will not have access to your personal details.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve functionality. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to:

  • Request access to your personal information.
  • Request corrections to any inaccurate data.
  • Request deletion of your personal information, subject to certain legal restrictions.

If you have any concerns about how we use your data, please contact us at [email protected].